For insurance agents
Following up on a quote without nagging
A quote that goes quiet is usually not a no. It is a person who meant to deal with it and did not, and the follow-up that works gives them a way to say no as easily as yes.
When to send it
Three to five days after the quote. Then once more, a week later. Then stop.
What it has to do
- Reminds them what the quote was for, with the number. They have forgotten.
- Gives one reason it might still be worth doing.
- Makes no an easy, respectable answer.
- Is short enough to read on a lock screen.
What to avoid
- 'Just checking in.' It carries no information and everybody recognises it.
- Manufactured urgency. 'This rate expires Friday' is either untrue or a reason to distrust you.
- A third follow-up. Two is persistent, three is a reason to avoid you at the grocery store.
A worked example
Names and details here are invented. Written the way an agent would actually send it, not the way a template would.
Writing these every week?
ProducrIQ is a tool a working insurance agent built for his own agency. Describe the situation the way you’d say it to a colleague and it writes the message in your voice, signed by your agency — including this one, under Quote Follow-Up.
See how it works